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About our fact and support sheets
Factsheets: provide information on a particular topic and details of where you can seek further information if necessary. Some factsheets provide an overview of a large topic e.g. ‘managing and supervising staff’ whereas others focus on more specific aspects of employing staff e.g. ‘disciplinary procedures and appeals’.
Support sheets: these are interactive tools which provide examples for you to follow when completing certain tasks. You can either use support sheets as they are or you can adapt them to fit your own situation. For example, you could adapt our timesheet templates to fit your PAs shift pattern or our interview questions template to include some of your own questions.
Further information
If you would like further information on any of the topics covered in our fact and support sheets please call the ILA’s Information and Advice Service on
08456 0123 99.
The ILA has produced a series of fact and support sheets to help you with managing your direct payment and your role as an employer. Our fact and support sheets will guide you through your key responsibilities as an employer as well as demonstrating examples of good practice in the recruitment and management of personal assistants.
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